Turn around before entering water
- Do not drive or walk into floodwater or go around a road closure.
- Do not assume a flooded street will drain within a set time.
- If trapped or threatened by rising water, call 911 and follow emergency instructions.
What to do
- Turn around or wait safely
Choose another route or wait at a safe, higher location for official conditions to improve. Do not assume city water will recede in 20 minutes; drainage varies.
- Do not speed through water
Driving faster does not protect the engine and can reduce control, create a dangerous wave, or hide a drop-off. Never go around a closure or barricade.
- If water rises around you
Call 911 if trapped or threatened by rising water. Do not step into moving floodwater. National Weather Service guidance is to remain inside a vehicle trapped in rapidly moving water; if water rises inside, seek refuge on the roof. Follow emergency responders’ instructions.
- If the vehicle stalled in water
Do not attempt to restart it. Water may have entered the engine or electrical systems. When conditions are safe, arrange professional evaluation and ask whether a compatible tow is possible.
Important limit
Rick’s can discuss towing only after the location is safe to access and the vehicle is compatible with wheel-lift equipment. Emergency responders handle immediate danger.
How to reduce the chance of this happening
Before heavy rain, avoid known low spots and check weather alerts. Never use a flooded road as a shortcut.
Need vehicle help after reaching safety?
If water is rising or people are in danger, call 911. Do not enter floodwater to reach a vehicle. After reaching safety, discuss vehicle recovery or towing suitability with Rick’s.
Call (312) 451-5785English & Spanish assistance · Hablamos español.
Sources and vehicle-specific instructions
Follow your vehicle owner’s manual for procedures and equipment limits. These sources informed the general safety guidance:
More help from Rick’s
For a service assessment in Lake View East or Chicago’s North Side, see the towing guide or Rick’s main website. Confirm availability, price and vehicle fit by phone.